What type of insurance is it?

☑️ The policy covers couriers cooperating with Wolt in the event of an accident , if it occurred while logged in to the Partner’s application. The policy offers a wide range of accident benefits which are paid at a fixed amount in insurable circumstances as set out below:

What does the insurance cover?

We will pay the insurance amount, in accordance with the detailed insurance conditions , in the event of the following events that occurred as a result of an individual, unforeseen and unintentional accident that occurred during the policy period and does not bear any signs of a disease or illness.

Section A: Serious injury with permanent damage to health

☑️ Death

☑️ Permanent total disability

☑️ Permanent partial disability

What doesn’t insurance cover?

❌ Conditions or diseases occurring due to natural causes, pre-existing diseases, degenerative disorders, gradually progressive diseases or post-traumatic stress syndrome.

❌ Partners who are over 70 years of age, unless the claim was submitted during the policy period, before the given Partner turned 70 years of age.

❌ Suicides, suicide attempts, intentional self-harm or planned surgery.

❌ People under the influence of alcohol, drugs or intoxicating substances

☑️  Funeral costs

☑️ Missing

Section B: Serious injury with temporary damage to health

☑️  Fracture suffered by the Wolt Partner within:

• Skulls, facial or jaw bones; or

• Neck and spine; or

• Clavicle, shoulder blade, upper arm, elbow, forearm, wrist or hand (excluding fingers); or

• Pelvis, thigh, kneecap, lower leg, ankle or foot (excluding toes)

☑️ Dislocation that the Partner experiences for the first time in the area of:

• Hips, knees, ankles; or

• Wrist, elbow or arm

☑️ Hospitalization lasting at least 48 hours.

Section C: Reimbursement

☑️ Costs of necessary dental treatment.

☑️  Costs of necessary treatment and rehabilitation.

Applies to all sections

☑️ Applies only to residents of the European Economic Area

(EOG).

☑️  Couriers cooperating with Wolt.

Section B: Serious injury with temporary damage to health

❌  Accidents resulting in broken fingers and/or toes.

❌  Dislocations of joints that have already been dislocated.

❌ Dislocations that do not require treatment or surgery.

❌  Hospitalization lasting less than 48 hours

Section C: Reimbursement

❌ Dental dentures of a higher quality or standard than those you had before the accident .

❌ Treatment of dental injuries not disclosed within 30 days of the accident .

❌ Claims for insurance benefits when the amount of compensation due is less than the own share in the damage .

❌ Any treatment within 12 months from the date of the accident .

When is insurance valid?

☑️ Couriers cooperating with Wolt are covered by insurance from the moment they log in to the Partner’s application in their country of residence.

What do I need to take care of?

• Please remember to answer our questions honestly, and all information you provide must be complete and accurate.

• Remember to properly record your online hours in the Wolt Partner platform.

• Partners who wish to make a claim for compensation must consult a doctor as soon as possible after the accident .

• Partners must immediately inform our company of any accidents that may result in a claim being made.

• When applying for any insurance benefit, your health condition must be confirmed by a medical certificate, in accordance with the provisions of point 4.0 in the policy .

• You should always notify us of any changes relating to you which you believe may constitute a material change to the terms of this policy. This includes changes to your name, address, contact details or similar planned changes.

• Failure to disclose any changes to the above data may result in a breach of insurance conditions, rejection of the claim or its reduction. Your policy may be canceled without any benefit being paid, so if you have any concerns please let us know so we can check whether there is a material change in terms.