We know it can be frustrating when a customer has ordered food but is unavailable during delivery. 😵‍💫

1️⃣ Check the note from the customer – there may be important information there.

2️⃣ Call the customer twice, and if he doesn’t answer – take a screenshot of the calls and write to Support. They will take over contact with the client and guide you further.

From this moment, 10 minutes must pass. If Support and the customer fail to resolve the situation, you will be able to leave.
Thanks for your understanding. 🐻‍❄️